About Valemy

Timeless Fashion, Effortless Style

The Vision

Valemy was created with a clear vision: to offer thoughtfully designed pieces that feel effortless, modern, and timeless. We believe style should be natural and refined—not driven by fleeting trends, but by pieces that remain relevant season after season.


Designed with Intention

At Valemy, design is intentional. From the initial concept to the final product, every step is guided by purpose. We carefully consider:

  • Proportions: Tailored for a perfect fit.

  • Textures: Selected for a premium hand-feel.

  • Finishes: Detailed quality control for lasting wear.

Our collections are created for individuals who value quality, comfort, and understated sophistication.


Quality at the Core

Rather than producing large volumes, we focus on mindful creation.

  1. Material Selection: We choose fabrics that offer durability and a refined feel.

  2. Construction: Each garment is built to move with you through your daily life.

  3. Longevity: Our goal is to offer pieces you return to again and again.


A Modern Approach

Valemy represents a modern approach to fashion: clean, versatile, and authentic. We draw inspiration from contemporary lifestyles, urban simplicity, and the beauty of minimal design.

"We believe clothing should enhance your confidence, not complicate it."


The Valemy Philosophy

Less noise. More intention. Designed to last.

Frequently asked questions

Where is my order?

You can track your order through our [Track Order] page. Please note that during our seasonal inventory update (Feb 10 – Feb 24), orders will remain in "Processing" status and will begin shipping on February 25th.

Can I change or cancel my order?

We move fast! Once an order is placed, we usually begin processing it immediately. Please email us at valemyf@gmail.com within 12 hours of purchase if you need to make changes.

Where do you ship from?

To ensure the fastest delivery for our customers:

  • US Orders: Shipped directly from our domestic warehouses in the United States.
  • UK & International: Shipped from our international distribution hubs.
    Our creative design studio is proudly based in Ambato, Ecuador.
How long will delivery take?

USA: 5–15 business days.

UK: 7–20 business days.

Note: Orders placed during our February update are guaranteed to arrive by March 6th, 2026.

Will I have to pay customs duties?

US customers typically do not pay import fees. For UK and international orders, any customs duties or taxes are the responsibility of the customer and are determined by local authorities.

What is your return policy?

We offer a 30-day return window for most items in original condition. Please note that for international orders (outside of USA/Ecuador), shipping costs for returns are the responsibility of the customer

How do I start a return?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

How do I know my size?

Each product page includes a specific Size Guide. We recommend measuring a similar garment you already own to ensure the perfect fit.

How should I care for my Valemy pieces?

To maintain the quality and longevity of our fabrics, we recommend cold washes and air drying for most of our collections. Specific care instructions can be found on the inner label of each garment.

Still have questions?

We are here to help. Reach out to us:

  • Email: valemyf@gmail.com
  • WhatsApp: +593 961550237